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Privacy Policy

Effective Date: 2025-02-01
Last Updated: 2025-02-13

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OPERATIONAL NETWORK SOLUTIONS LTD. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website operationalnetworksolutions.com, use our services, or interact with us in any other way. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

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1. Information We Collect

We may collect and process the following types of information:

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Personal Information

  • Name, email address, phone number, and other contact details.

  • Payment information (e.g., credit card details) for processing transactions.

 

Non-Personal Information

  • Browser type, operating system, IP address, and device information.

  • Usage data, such as pages visited, time spent on the site, and clickstream data.

  • Cookies and tracking technologies (see Section 5 below).

 

Sensitive Information

  • In limited circumstances, we may collect sensitive information (e.g., government-issued IDs) when required for legal or regulatory purposes.

 

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our services.

  • To process transactions and send you related information, including confirmations and invoices.

  • To communicate with you, including responding to inquiries and providing customer support.

  • To improve our website, services, and user experience.

  • To send promotional emails, newsletters, and other marketing communications (you may opt out at any time).

  • To comply with legal obligations and enforce our terms and policies.

 

3. How We Share Your Information

We may share your information in the following circumstances:

  • With Service Providers: We may share data with third-party vendors, consultants, and other service providers who perform services on our behalf.

  • For Legal Reasons: We may disclose information if required by law, such as to comply with a subpoena or similar legal process.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

  • With Your Consent: We may share your information for any other purpose with your explicit consent.

 

We do not sell your personal information to third parties.

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4. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

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5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our website. Cookies help us improve your experience and analyze site traffic. You can control or disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

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6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request that we correct or update your information.

  • Deletion: Request that we delete your personal data.

  • Opt-Out: Opt out of receiving marketing communications.

  • Data Portability: Request a transfer of your data to another service provider.

To exercise these rights, please contact us at [Insert Contact Email]. We will respond to your request within the timeframes required by applicable law.

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7. International Data Transfers

If you are located outside Canada, please note that your information may be transferred to, stored, and processed in a country where data protection laws may differ from those in your jurisdiction. We will take steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

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8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on our website and updating the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically

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10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

OPERATIONAL NETWORK SOLUTIONS LTD.
Email: info@operationalnetworksolutions.com
Phone: 1 587 590 5025

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